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When we started with Bubblebox, we were allocated an Account Manager who provided great added value in understanding our business and working with our team this has been instrumental in helping us shape our email marketing strategy, enabling us to ramp up very quickly.
Bubblebox are excellent consultants who provide solutions and excellent customer support and service for email marketing.
Over the past couple of years Bubblebox have taken us from basic level email blasting to now executing campaigns that are more personalized and informative. Bubblebox are proactive in generating new ideas such as creative design improvements and tagging links to aid segmentation.
We chose Bubblebox after being particularly impressed by the technology and their proven expertise.
We needed to be sure we had the best services from the outset, Bubblebox offered us unbiased advise on which ESP to run with. Their set up of the Salesforce Marketing Cloud (ExactTarget) was smooth and fast. Their Client Services team had us up and fully trained on the platform in very short order.
The service offered from Bubblebox has enabled myself and my team to really push the boundaries of our email marketing strategies without compromising quality or budgets.
Without the continued support from Bubblebox I don’t think we’d be using such advanced tools like Salesforce Marketing Cloud (ExactTarget) and Fresh Relevance to their full potential.
Bubblebox really make me feel welcome and comfortable, almost like we are one big team in this together. The fact that Bubblebox are our supplier of choice for both technology platforms (Salesforce Marketing Cloud and Fresh Relevance) reduces time to get marketing initiatives underway in the most efficient manner.
[at Julep] we love the personal touch for our customers, whether that is in our salons or online as part of our Maven club. Bubblebox and Fresh Relevance has enabled us to further this connection through inserting personalised (browsed and carted) content into our emails, ensuring they are relevant to our members.
We wanted to be able to take control of our email marketing programs but not have to hire a dedicated resource to do so. dotmailer is a very easy, yet powerful enterprise platform to use, and with minimum effort we can achieve strong results.
We had the in-house tech resource to get started with the Salesforce Marketing Cloud, but wanted to reduce enablement time and get up and running as quickly as possible. Bubblebox was able to migrate, implement and optimize our new platform with little disruption to our in-flight campaigns.
Their ability to understand specific requirements of our business and deliver a solution based on my Marketing Cloud account features has been indispensable.
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