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Vancouver, Canada— December 8th 2015— Bubblebox, a specialist in intelligent permission based email marketing, is pleased to announce an exciting new partnership with World Vision Canada.

Tasked to transform the way World Vision communicates with its subscribers, Bubblebox conducted an on-site “Account Discovery” of the organization’s Salesforce Marketing Cloud (SFMC) account, which hosts the best of breed marketing automation tools in one powerful package.

World Vision Canada had been using the SFMC platform for over a year without seeking external guidance on best practice, tips and tricks to optimize their technology investment.  As a result, their knowledge of the platforms and its ever expanding functionality was often limited and hindered them from fully fulfilling their unique and aggressive marketing requirements.

We knew what we wanted to get out of the platform, but didn’t have the time or resources to figure it out on our own- Bubblebox came in and had us fully up to speed on what we needed to do to ramp up our email-marketing efforts— James Carroll, Supporter Experience at World Vision Canada.

World Vision wanted to deploy dynamic, personalized e-Connect newsletters as a means of increasing subscriber engagement with their brand’s charitable initiatives; they wanted the content of each newsletter to change depending on the recipient. For example- sponsors could receive photos and updates on their sponsor children while advocates could receive updates on the latest World Vision news, events and causes.

Leading the Account Discovery was Tracey Gordon, Founder & VP Client Services at Bubblebox. Tracey conducted a high-level overview of World Vision’s SFMC Enterprise account configuration as well as an assessment of their strategic marketing objectives and future platform requirements.

She discovered that World Vision’s current data architecture and business unit configuration did not allow for a fully optimized data synchronization between their in-house data warehouse and the Marketing Cloud platform. She delivered a high-level overview of solutions that would enable them to clean up their disparate data sources, ingest transactional sponsor data for segmentation and future customer journeys and maximize their overall investment in marketing cloud technology. Among her recommendations, Tracey proposed that World Vision obtain: Bubblebox Train- Essentials package along with Custom training including automations and interactions applicable to World Vision, delivery of a fully optimized and dynamic e-Connect newsletter and new data architecture utilizing SFMC data extensions and SQL query functionality.

The Account Discovery is just the beginning of World Vision’s potential with the Salesforce Marketing Cloud. Seeking the industry-leading expertise at Bubblebox has primed the organization for content-rich campaigns that further their benevolent cause. Obtaining the prescribed service engagements will arm World Vision with the tools and intelligence they need to create and deploy dynamic newsletters with ease and precision.

“We already see further potential with working with Bubblebox. These initial service engagements are the ‘test bed’ for the Marketing Clouds further expansion throughout the departments within our organisation. Bubblebox has provided a path to improvement,” continues James Carroll.

“World Vision Canada has an important mission to uphold. We look forward to a continued partnership where we can help the organization identify new pathways to improve their email and digital marketing initiatives. With the right training and guidance, I’m confident we can get them on the fast-track to 100% confidence in their ability to use the SFMC platform in ways that fulfill their marketing objectives,” says Gordon.

About Bubblebox

Bubblebox delivers services to help the modern marketer drive revenues through the innovative use of leading marketing cloud platforms. through cost-effective training, efficient implementation programs and advanced consultative techniques, we help companies gain more from their investment in this technology. We are Marketing Cloud Experts.

About Salesforce Marketing Cloud

The Salesforce Marketing Cloud is one of the world’s leading marketing automation technology platforms. It combines a host of best of breed marketing automation tools into one powerful package, enabling businesses to revolutionize their email marketing campaigns with ease and precision.

About World Vision Canada

World Vision Canada is a Christian relief, development and advocacy organization working to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Inspired by Christian values, World Vision is dedicated to working with the world’s most vulnerable people regardless of religion, race, ethnicity or gender.

For further information, please contact:

Tracey Gordon Founder & VP, Client Services, Bubblebox


World Vision Canada



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