Sales, Service & Community Cloud – Now at Bubblebox

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Bubblebox is proud to offer activation, training and consultancy on Sales Cloud, Service Cloud, and Community Cloud. As firm believers in data-driven business and marketing, adding these services  to our repertoire ensures that our customers are set up for success right from the very beginning in all of the places (and clouds) that count.

While we continue to provide all of our existing Marketing Cloud and Pardot services, harnessing the power of the Salesforce Cloud compliments our array of marketing expertise. Bubblebox is  able to deliver the highest quality of service in all things cloud to existing and future customers – in the Americas, Asia-Pacific, Europe, the Middle-East, and Africa.

Salesforce is consistently developing their platforms to ensure they’re delivering value where it matters most – and Bubblebox is always up to date. Most recently, Sales Cloud’s user interface has been revamped. Check out their new Lighting Experience.

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“The Lightning experience delivers faster customer service — wherever and whenever your customers need it.” 

 

Sales Cloud may be bold and beautiful – but there’s more to it than meets the eye (there’s a reason it’s the world’s #1 selling CRM).

 

Sales Cloud enables businesses to:

  • Close more deals;
  • Get more leads;
  • Accelerate productivity;
  • Make insightful decisions;
  • Easily manage Contacts, Leads, and Accounts;
  • Create and manage Cases;

Service Cloud supercharges the already powerful Sales Cloud to:

  • Automate and streamline customer service workflows;
  • Ensure customers are re-routed to the right agent at the right time; and
  • Listen to customer voices on social media on online.

The Sales + Service Cloud duo helps provide a well-rounded, holistic image of your customer, their existing needs, and insight into possible future needs or concerns.

The Community Cloud takes the dynamic duo one step further by ensuring your team has all of the tools to work together and work efficiently.

  • Bring together customers, partners and employees all in one place;
  • Share information and insight easily using screen sharing, chat, and file exchanges to solve and address customer problems;
  • Unify members from different teams – even those in different countries – using Community Cloud’s multi-tenant infrastructure to seamlessly bring people together; and
  • Even bring channel partners or external parties into the picture to ensure all of your bases are covered and efficiency is maximized.

What can you expect from Bubblebox? We’ll help leverage the latest and greatest from Salesforce to ensure maximum value gained from products and services, making technology work for you and your business.

If you’re interested in learning more about all of the products and services Bubblebox is proud to offer, feel free to get in touch with us.

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